1. Scope of This Policy

This Privacy Policy explains how Rada Design Inc, or the applicable RADA-affiliated operating entity identified on the Site (“Rada Design Inc,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information through radamiami.com (the “Site”) and related communications.

This Policy applies to information collected when you visit the Site, contact us, request a consultation or quote, communicate with us by email or phone, or otherwise interact with us online.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

• Contact information, such as your name, email address, phone number, company name, project address, and preferred contact method.
• Inquiry and project information, such as service category, project type, dimensions, design preferences, timeline, budget ranges you choose to share, photos, plans, measurements, or specifications you submit.
• Communications, such as the contents of messages, emails, call notes, and customer-service records.
• Device and usage information, such as IP address, browser type, device identifiers, pages visited, referring pages, approximate location derived from IP, and interactions with the Site, if collected through cookies, analytics tools, server logs, or similar technologies.
• Social media or third-party platform information, if you interact with us through Instagram, LinkedIn, or another linked platform.

3. How We Collect Information

• Directly from you when you fill out a contact form, email us, call us, request a quote, or otherwise send information to us.
• Automatically when you browse the Site, through cookies, server logs, analytics scripts, and similar technologies, to the extent those tools are active on the Site.
• From third parties, such as website providers, analytics providers, advertising partners, social media platforms, call-tracking services, designers, contractors, or clients who refer a project to us.

4. How We Use Personal Information

• To respond to inquiries and communicate with you about your request.
• To evaluate projects, prepare estimates, schedule consultations, and provide services.
• To operate, maintain, secure, troubleshoot, and improve the Site and our business operations.
• To understand how visitors use the Site and measure the effectiveness of our marketing, if analytics or advertising tools are used.
• To comply with legal obligations, enforce our terms, prevent fraud or misuse, and protect our rights and property.
• To maintain records related to customer service, project administration, and internal business management.

5. Cookies and Similar Technologies

The Site may use cookies, pixels, tags, analytics tools, and similar technologies to support basic functionality, remember preferences, analyze traffic, and improve performance. Some cookies may be set by third-party providers that help us host, measure, or market the Site.

You can generally control cookies through your browser settings. If the Site later uses a consent-management platform or cookie banner, your available choices may also be presented there. Disabling cookies may affect Site functionality.

6. How We Disclose Information

We do not sell personal information for money. We may disclose personal information in the following circumstances:

• Service providers and vendors that help us operate the Site or our business, such as website hosts, IT providers, analytics providers, CRM tools, call or email providers, form processors, and professional advisors.
• Affiliated personnel, employees, contractors, installers, fabricators, or project partners who need the information to review, quote, coordinate, or perform requested services.
• Legal, compliance, or transactional disclosures when required by law, legal process, government request, or to protect rights, safety, property, or in connection with a merger, sale, financing, or business reorganization.
• With your direction or consent, including when you ask us to coordinate with a designer, architect, contractor, property manager, boat representative, or other third party connected to your project.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to respond to inquiries, maintain business and project records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the nature of the inquiry, whether a project moves forward, the sensitivity of the information, and legal or operational requirements.

8. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices and Rights

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and legitimate business needs. You may also opt out of marketing communications by using the unsubscribe mechanism in the message, where available, or by contacting us directly.

Depending on where you live, you may have additional privacy rights under applicable law. We will review and respond to verified requests as required by law.

10. U.S. State Privacy Notice

If U.S. state privacy laws apply to RADA and your interaction with the Site, you may have rights to know, access, correct, delete, or obtain a copy of certain personal information, and to appeal a denied request, subject to exceptions. RADA does not use the Site to sell personal information for monetary consideration and does not knowingly process sensitive personal information for purposes requiring a separate right to limit, except as voluntarily provided in connection with a project.

To exercise an applicable privacy right, contact us using the information below. We may need to verify your identity before fulfilling a request.

11. Third-Party Websites and Platforms

The Site may link to third-party websites or platforms, including social media pages and press coverage. Those third parties operate under their own privacy notices and practices, which we do not control.

12. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children through the Site. If you believe a child has submitted personal information to us through the Site, please contact us so we can review and delete it as appropriate.

13. International Visitors

RADA is based in the United States. If you access the Site from outside the United States, you understand that your information may be transferred to, processed in, and stored in the United States and other jurisdictions where our service providers operate.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any revised version will be posted on the Site with an updated “Last Updated” date. Your continued use of the Site after changes are posted indicates your acceptance of the revised Policy, to the extent permitted by law.

15. Contact Us

RADA Miami

4670 SW 72nd Ave, Miami, FL 33155

Phone: (305) 665-5790 / (305) 665-5792

Email: info@radamiami.com

Last Updated: March 18, 2026